Reviews

4.964
2017-09-17
5 out of 5
Quick, friendly, and did not over charge. Great team
2017-07-17
4 out of 5
Same day appointment, Brian is good and willing to listen. Clean up the job site very well, left no mess behind. Price is fair. I will use them for future job.
2017-07-17
5 out of 5
We had a great experience with them. They were fast, gave us appointment the same day and that to on a weekend. In addition, they were very efficient and courteous. I would totally recommend to use them:)
2017-07-17
5 out of 5
Great people, professional, hard working, dependable and honest. I would and have recommended True Plumbing to others needing their great service. Thanks True Plumbing!!!
2017-07-17
5 out of 5
They were able to come out the same day I called, were very sweet, polite, professional men, and got the problem fixed quick. Would definitely recommend them!
2017-07-17
5 out of 5
Honest and plumbing aren't two words you usually put together, but that is exactly what you get with True Plumbing and with Brian Green.I highly recommend these guys to do a great job, do it right, and charge you a fair price. Thank you Brian for your awesome service! We will definitely be calling you again!
2017-07-17
4 out of 5
We had Brian come out and work on our plumbing. He was friendly, professional, and quick to get the job done. We would use True Plumbing again.
2017-07-17
5 out of 5
Brian was great, he replaced what needed to be replaced. Quick job. I had 3 other plumbers prior to Brian and he was the only one that was able to fix the plumbing under my kitchen sink. thanks so much, I appreciate you!!
2017-07-17
5 out of 5
I had two different plumbing emergencies at my rental properties in the past month and True Plumbing was able to respond quickly and address both issues promptly and with integrity. Very fair pricing and very high level of professionalism. I have made them my plumber of choice on my Preferred Vendors list.
2017-07-17
5 out of 5
Great service, came out and fixed the outdoor faucet after my dog ripped it out.
2016-07-17
5 out of 5
Very nice people-great service and fair pricing
2016-07-17
5 out of 5
My wife noticed that we were losing pressure in the kitchen sink and bathroom shower, like any man I told her that I would handle it, when she left the room I called a plumber. The technician I spoke with said that there was a high possibility that there was a busted pipe beneath our home and I was advised that it would cost several thousands of dollars to fix. A few weeks prior I had an opportunity to sit with Eric Bryson the owner of true plumbing to discuss his vision and goals for his business. two words he kept emphasizing were honesty and integrity so I called True Plumbing for a second opinion. When i called True Plumbing I was fortunate to have Eric actually be the technician that showed up to my house and in minutes he identified the problem. He could have quoted me any amount wanted and I would've paid it because as a professional assume the knows best. Eric could have taken advantage of me but instead he was upfront and honest about how simple the repairs were. Eric generally wanted to save me money. Eric had the tools to fix the problem on the spot and was able to do so for substantially less money than I was previously quoted. I am personally naive when it comes to the plumbing world but working with Eric was a breath of fresh air. His organization is truly about helping people and it is because of his professional integrity that I will continue to call on True Plumbing for any of my plumbing needs. -Saul.
2016-07-17
4 out of 5
Really helped me out in my time of need, got the job done and fairly priced.
2016-07-17
4 out of 5
Excellent! I had a slab leak (yikes!), they found it and fixed it without damaging the house too horribly. What an undertaking. Tunneled about 6 or 8 feet around obstacles, and restored my service in 2 days, and not an unreasonable price considering the excavation required. Even did a pretty good job of cleaning up after themselves! All very professional, polite, personable individuals. Andrew, Andy, and Adam, thanks!
2016-07-17
5 out of 5
Great Experience!!!! Call and asked True Pumbing to come out and give me a bid on removal of old bathtub and surround and they came out promptly and on time. They gave me a good price and the guys showed up to do the 6 hour job. I am very pleased with my whole experience. I would recommend these guys and will probably be using them again.
2016-07-17
5 out of 5
Very professional and prompt service. Service was handled completely the day after I called.
2016-07-17
5 out of 5
Wonderful plumbers! My water heater went out this winter and plumbers who came to my home made the whole process of replacing and installing a new heater easy and seamless. They were very friendly and professional about their arrival time and cleaned up after the job was done...they even went the extra mile of adjusting my water temperature in my shower the following day after mentioning on the phone after installing the water heater. Would recommend true plumbing to anyone in the need of a professional plumber!!!
2016-07-17
5 out of 5
Great owner...very honest and reliable. ..very recommended!!!
2016-07-17
5 out of 5
I have had True Plumbing come to my home on three occasions. Each timework was done in a professional manner to my satisfaction
2016-07-17
5 out of 5
Our water heater went out, and we all know how much fun that is! Kyle came out and did a great job! He was professional, friendly, and worked hard to do the very best job. He deserves a huge pat on the back, and will be recommended and used in the future! The inspector came out the following day to rave about what a great job he did as well! Thanks, Kyle!
2016-07-17
4 out of 5
Found the leak, repaired it, and repaired the repair under warranty, no hassles. Very satisfied.
2016-07-17
5 out of 5
I had them come out to quote a job and it was quoted and COMPLETED the same day! Great, honest, trustworthy company!
2016-07-17
5 out of 5
They've repaired my gas pipe leak very quickly and at a reasonable cost. They are great professionals, I will for sure trust them with any future repair I might need.
2016-07-17
5 out of 5
Called True Plumning for a broken shower drain and washer over flow drain. They called 30 mins before arriving, which I liked. Very professional, friendly and listen to what I believed was wrong with the drains. They did excellent work and cleaned up afterwards. Will recommend this company and will call them again.
2016-07-17
5 out of 5
Had a waterline break at the sidewalk, out of 4 plumbers True Plumbing was the only one to answer their phone on a Sunday. Thank goodness. The dispatcher was plenty helpful, and even with them being busy she was able to get someone out. Kyle and Mark arrived as promised and even gave me a courtesy call before arrival. They explained everything they were going to do and even showed me where and why our previous pipe went bad. They were very friendly and professional completing the job. I am glad True Plumbing answered, I am a happy customer and will call and refer them if the need arises. Thank you True Plumbing!
2016-07-17
4 out of 5
Things didn't go well at first but the owner made it right! Although they did not diagnose or fix our gas problem it was not because the company can't do it. Unfortunately, it was because the plumbers that came to my house were too lazy to do their job. So I do recommend True Plumbing and would call them again. Hopefully next time the person that comes out will be more thorough.
2016-07-17
5 out of 5
The plumbers were very professional and friendly. They knew exactly what they were doing and explained everything well. I felt comfortable knowing that they were working on our pipes and knew that they would take good us. We are happy with the outcome and would recommend True Plumbing to anyone.
2016-07-17
5 out of 5
I was trying to move a heavy mattress from my truck to my house by myself when Kyle and John of True Plumbing pull up and said, You need help, it was more of a statement than a question, and they did, if they had not helped me, I would still be struggling with it! Thanks guys!
2016-07-17
5 out of 5
Kyle and Sergio were excellent!!! They facilitated a difficult repair in confined spaces without any issues at all. True Plumbing's prices can't be beat. I will definitely use True Plumbing in the future should the need arise.A few months later, I called True Plumbing again - this time for a new toilet. They were prompt and upfront about the costs. A few days later, a minor leak was discovered due to a defect from the manufacturer. The owner of True Plumbing came out to my house and took care of the situation immediately. This display of integrity impressed me, and I am glad to have found a great company to meet my plumbing needs.
2016-07-17
5 out of 5
Highly recommend True Plumbing. They promptly addressedmy plumbing needs and were very professional. Look forwardto using them again.
2016-07-17
5 out of 5
Both gentlemen were very professional in manner, they checked out our sewage problem. Took only a short time letting me know to contact the city to complete the line clean out and then they also capped off the drain. I liked their attitude and would let them come back when needed.
2016-04-08
5 out of 5
We had a great experience with True Plumbing today! Our problem was fixed in under an hour!!!
2016-01-20
5 out of 5
We had a really bad leak coming from one of our pipes under the slab and all other plumbers that we spoke to said that they would have to jackhammer into the slab and would be a multi-day process and we would be responsible for the repairs of the slab. The guys from True plumbing came out and had everything fixed within about three hours and didn't have to jackhammer anything. They will be the first people we call for any future plumbing issues. Great job!
2015-09-17
5 out of 5
My wife noticed that we were losing pressure in the kitchen sink and bathroom shower, like any man I told her that I would handle it, when she left the room I called a plumber. The technician I spoke with said that there was a high possibility that there was a busted pipe beneath our home and I was advised that it would cost several thousands of dollars to fix. A few weeks prior I had an opportunity to sit with Eric Bryson the owner of True Plumbing to discuss his vision and
2015-07-17
5 out of 5
Thought I had a plumbing emergency and did some research and liked what I saw on True Plumbing's website, so called them. Eric came out literally within about an hour and confirmed I didn't have the issue I thought (we thought we had a slab leak). He also said he wouldn't charge me for the visit. Wow! I appreciate that kind of businessman and will definitely use them for my next plumbing problem and will tell my friends.
2015-07-17
5 out of 5
Have you ever discovered RAW SEWAGE on your front lawn Ugh. What a nightmare! But Tom from True Plumbing came out and fixed the entire problem, affordably and efficiently, in just a few hours. We recently moved to this area and are so relieved to find a honest plumbing company. We will use True Plumbing every time. Thank you!
2015-07-17
5 out of 5
I had a toilet that kept running. I tried to adjust the floating ball and it broke. I called True Plumbing after 6 pm and the answering service said someone would call the next day. They called at 8:30 am and sent Kyle to help me that afternoon.Kyle called to let me know when he would be arriving and the service was great. He was professional, courteous, and thorough. We had great a great conversation. I have found the company to handle all my plumbing needs. True Plumbing -- the name says it all!!!Blake
2015-07-17
5 out of 5
Quick, professional, courteous. Eric, my technician, made the process of repairing and replacing a large pipe line under our front lawn very simple. My job was done very quickly, and Eric took the time to explain and show me how the work was being done. Very friendly, would recommend.
2015-07-17
5 out of 5
great people, very professional, i would recommend this company. they offered us some good options, they didnt just say there is only one way to fix this. they answered all my questions in person and on the phone. they would always immediately return my calls when i left a message, sometimes while i was leaving the message. one company i called before them still to date has not returned my phone call. i chose this company because of the other good comments. it paid off. hope this helps.
2015-07-17
5 out of 5
The gentleman who came out was up front and leveled with me about the items that he found. He was also very personable. I will definitely be calling on them again should the need arise.
2015-07-17
5 out of 5
Quick and friendly service! The scheduling lady was very nice also!
2015-07-17
5 out of 5
This company and these guys are INCREDIBLE! I love that they stand behind their word and are un-apologetically a Christian company. I highly recommend them. You won't be disappointed.
2015-06-01
5 out of 5
Just had our hot water heater replaced by you guys and I wanted to give a Two thumbs up for Andrew and his helper. They both had such a sweet spirit and jumped in and got the job done right! Thank you and God Bless! Ron and Jennifer Greene
2015-03-19
5 out of 5
The choice to bring my parents back into their home and care for them myself after Daddy having a stroke was a tough decision. I had a huge renovation project on my hands and I was stressed to my limit. After 3 plumbers saying they didn't service my area, True Plumbing was very quick (the next day) to respond and send someone out to assess the job and give me a quote. Work began the next day. The restroom had to be totally re-done. The kitchen was changed from an all-incl
2014-07-17
5 out of 5
I got off an airplane coming back from a business trip, and my wife says the whole house is clogged. She can't take a shower, use the restroom, or turn on any water. Imagine her concern. I called (on a Sunday) and True Plumbing answered. Jason Ray came the next day and did a wonderful job. He was punctual, friendly, and knowledgeable. I'll recommend Jason and True Plumbing to anyone who needs plumbing work.
2014-07-17
5 out of 5
I was scared - I had to have the main water line replaced at my house! True Plumbing was such a Godsend. I can't say enough good things about Eric, Sheila and Quincy. They took good care of me. They really care about the client. Even though a trench had to be dug from the house to the street - their work was precision with minimum damage to the yard. They work clean and upon city inspection they filled it all in. The cost was very reasonable for all they did. I recommend them and will call them again, if needed.
2014-07-17
5 out of 5
True Plumbing did an excellent job at answering all my questions. Jason Ray, the plumber that came out, was punctual, honest, and more than fair. It was quite refreshing to see a company, and a person, so committed to customer satisfaction. I definitely recommend and will be a customer for life.
2014-07-17
5 out of 5
Very professional. Gave me a quote before they started the job and stuck to the quote when the job was finished. Very efficient; didn't waste any time. Cleaned up before they left and took all used parts/trash with them. Would definitely do business with them again.
2014-07-17
5 out of 5
Great service! Arrived in no time to my front door. Fixed my hot water leak also fixed the leak with the dishwasher and was in and out in no time. Great customer service. Great employees who have knowledge of what they are doing. Price was affordable after calling around for a few plumbers offered the best price and i didn't have to hear a sales pitch on how much work this was going to be. Will only use True plumbing for my needs you cannot go wrong with this company. Great people. I usually do not write many reviews if any at all but this service was so great i had to share its not common that you get great customer service and nice clean plumbers that come in to your home.
2013-07-17
5 out of 5
True Plumbing is the only plumbing company to ever properly diagnose the source of a slow drain problem in my kitchen and from that time on, I have used True Plumbing services at my house for several years and have always found them to be truthful and pleasant to deal with at all times. The only problem I have encountered over the past couple of years was that a leak sensor was damaged during a routine maintenance call, which I didn't discover until late that night. True Plumbing rectified the situation the very same day when I contacted the owner, Eric, to let him know what happened. Can't ask for better than that!
2013-07-17
4 out of 5
These guys rocked it! Leak in my yard, no way i could fix it myself and these guys got out there and knocked it out in an hour!
2013-07-17
5 out of 5
This morning at a little past 8 I called True Plumbing. He said he would call me right back and let me know when they could come. Not even 5 minutes later they called back and were here in 15 minutes. Grant it, I practically live right around the corner from the office. So I am sure that helped. They came, they fixed the leak, and were on their way. Steve was very polite and the job was reasonably priced. I have dealt with two other plumbing companies in the past. One that said they would be here the next day at noon and called 2 days later to reschedule (Royal Flush Plumbing) and last night I called Benjamin Franklin Plumbing. They said they could Possibly get to me by the end of the day tomorrow. I think I will stick with these guys and refer them to my friends and colleagues. Thank you again Steve for the neat job and quick work of it.
2013-07-17
5 out of 5
Wonderful people and better plumbers. They were convenient, quick, and reasonably priced.
2013-07-17
5 out of 5
I work for remarkable Healthcare in Fort Worth. It is hit and miss what you will get when a plumber comes out. I rarely take the time to write a review but I feel compelled to do so now. True Plumbing sent out Steve and I was impressed with his appearance as well as his polite and respectful manner. We thought we had a bigger problem than a stopped up toilet but after he assessed the situation he unstopped the toilet and everything works great. This company is honest and trustworthy.
2012-04-08
5 out of 5
Another plumbing company gave me an estimate of over $4,000 to fix a sewer pipe leak under my foundation. I spoke with Eric Bryson and he said they would come out and provide a fair estimate. They quoted me $1,200 and were able to come out the next day and get it repaired. I could have paid $2,800 more for an inferior repair from a plumbing salesman.
2010-01-14
5 out of 5
Had them come out to fix a busted pipe this weekend. With the amount of broken pipes this weekend he could of easily done the get in and get out pricing some plumbers do, but the pricing was fair and they also didn't have to knock down my tile in my shower to access the pipe (or go through the outside brick). This repair could of cost me a lot more than it did.
2009-07-21
5 out of 5
thay did a good job and were nice and neet thanks true plumbing i will call agan when the time comes to do plumbing .

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